Customer Reviews and Testimonials

I was frustrated when a rabbit tore up all of my lighting wires underneath my hot tub. I ordered the wiring harness set up, and Ron was very knowledgeable and helped guide me through the process of installing the parts. I appreciate it, and…

Ron and his son make a great team. As first time tub owners, they were quick to replace parts and get things going. Very courteous and professional. Explained details thoroughly.

Ron is an excellent pool repairman. Very professional and knowledgeable. A+ no need to call anyone else!

Ron made time to take care of the issue with our pump even though he was in another city on a call. He was up front about the service charge, which was very reasonable, and did quite a few adjustments on an old pump. He was committed to …

Ron is always quick to respond, friendly, professional and knowledgeable. Many other Spa servicers had no viable alternative to the straight old chlorine treatments that I struggle with, being chemically sensitive. Ron had a reasonable …

I have had Ron out to repair my spa on a couple of occasions and he is always good to get to me quickly and fix the problem just as quick. He knows the pool and spa business and will get you up and running again quickly and at a fair price…

Ron and his son were so great. They showed up on time and were friendly and professional. They got my spa up and running, and it no longer leaks! It was obvious that they knew what they were doing, and they spent a lot of time explaining …

There isn't enough good I can say about this company. Ron did an excellent job on our spa and made some recommendations for water treatment to help in the future. Highly recommended!

Ron & his son did a great job. they were on time, friendly & very efficient. I will recommend your company

the only frustrating thing was trying to get signed in to make this review!

They did a great job repairing my spa. Would definitely recommend them to others.

I’m a lifelong customer now! I lost power to my swim spa during a heavy snow and subzero temps, and Ron helped me prevent freezing via phone calls. When the roads cleared, the crew fixed it and communicated through the entire process. …

They fixed our swim spa and even talked with the manufacturer to make sure the part was replaced even though the problem was intermittent.

Sierra Pool & Spa repair has always been pleasant and easy to deal with

Ron was a true professional, we have an older hot tub and he still had no problem finding and fixing the problem.

I would highly recommend!

They do a fantastic job, i highly recommend these guys!

I was very impressed with the quality of service we received. I highly recommend this company!

Ron was great to work with. He diagnosed the problem. Ordered a new heater and installed it. Great service, prompt, and great communication.

We are so happy with the helpful, knowledgeable and professional service we received. Thank you so much for the great service and guidance!

Pure professionalism. Ron was totally upfront about everything, helping us to resolve an issue we'd had with our spa for nearly a year before he came along. He has consistently underpromised and overdelivered. We need more like him!

Ron always completes our repairs in a manner that meets our expectations. He is responsive, professional, and practical.

Great service, honest and very knowledgeable.

Scheduled quickly and handled the repairs smoothly. Knowledgeable and helped show me how to work with a new chemical setup. 5 star service

Excellent service. Explained the problem and offered different solutions based on cost. Would recommend to anyone in need of spa repair.

They drive a great distance to come where I live and we have to pay for it, but it's worth it to have someone as knowledgeable as Ron to take care of our jacuzzi. Always responds quickly, gets the supplies in a timely manner, and gets …

Ron was outstanding – explsined in detail what was being done, gave some future options and will definitely use him agsin

I cannot say enough good things about the service I received from Ron of Sierra Pools and Spas. He was very methodical and really took his time diagnosing the problem and fixed it! Very professional and knowledgeable concerning his job. …

One place for all you need.

Ron was great to work with! He helped me with working with my home warranty company to make required repaires to my spa to get it back up and running. He also got me at up with all new chemicals! Thank you for your great service!

Simply the BEST. Seriously, they were unbelievably helpful even when we found out they don't service our brand of pool! They still got our pool summer ready in no time at all and our future pool plans will rely heavily on their expertise …

We have used Sierra Pool & Spa twice now and have been very happy with their service. They will return calls in a timely fashion and provide services in a reasonable time. I especially appreciated the explanation provided regarding our pool…

Ron is very knowledgeable and is passionate about what he does. Quality work, on time, reasonably priced for this market, dependable.

Great communication, very timely, honest, and do excellent work.

Very professional, educated me and listened to what I needed, and was able to get us in the schedule despite the weather. Very happy with the quality of work and confident it will be good for years to come.

Ron was fantastic. He was prompt, informative, and worked quickly. Prices were very reasonable. Ron is honest and helpful and I will definitely hire him again. Thanks!

Even though it was raining, he still came out and replaced our pump and put chemicals in our pool that was in bad shape.

. . . we appreciate all you and your son did for us yesterday.

The Spa is working awesome.

Thank you so much for helping us. . .

Ps we will let anyone with a spa or pool to use Sierra pool and spa.

This was our first time to use Sierra Pool & Spa. They were recommended to us. They solved our issue quickly and came out in just a few days. We appreciated their service!

Ron and his Son showed up promptly Tuesday morning 4/28/2020 at 8am. They were converting us from freshwater to saltwater. We got all new equipment and plumbing. They even replaced the sand in our Sand Filter. Both were here until around…

Ron is the consummate professional when it comes to working on my spa. I trust him with complete confidence that he will do the work properly and professionally! Very highly recommend him!

Ron does an amazing job! He is honest and upfront and does great work! Always very helpful!

Yes — I would recommend this company

Ron is not your ordinary pool and spa guy. He can handle the tough jobs. I was ready to have my hot tub hauled away. Ron got it up and running like new in a couple of hours. He is knowledgeable, efficient, and professional. I highly …

Ron at Sierra really took great care of our spa: it was something serious and complicated and he was very reasonable priced and did a great job ! Thank you Ron : we are grateful for your help.

Ron is the best! He always comes through for us!

They are very friendly and prompt.

I used Sierra Pool and Spa to repair the hot tub portion of my swim spa. They arrived on time and worked quickly for a reasonable price.

Thanks to Ron & his son for finding and fixing our spa!!!

Ron is reliable, knowledgeable & fair! He shows up promptly at the time scheduled, doesn’t waste time, and is knowledgeable and professional.

This professionalism is a rare find in our geographical area where we live over an hour from …

Sierra is the best !! I needed my Hot Tub fix, they called before they came, showed up on time and had my tub fix and going within 30 minutes. Professional, Knowledgeable, and very nice to deal with. I've had many other people over the…

Sierra Pool came to my house to repaire my new ThermaSpa hot tub. The guys were very professional and knowledgeable regarding my spa and I would highly recommend them to anyone!

Great service. Informative and helpful. Thumbs up to Ron and Sierra!

The technician that repaired our jetted tub was very professional and patient. We will call Sierra for any further tub repairs.

Walnut Street Inn, Springfield MO

Ron was very knowledgeable and efficient at checking things out and looking for problems with the hot tub. He also took the time to show me how to change modes and how to fix the air-locked pumps.

We had to have our hot tub serviced thinking it was a bad motor. The gentleman that came out (I wasn't home so didn't get his name) spoke with my husband and instantly knew what the problem was and it took him 15 minutes to have everything…

Very happy with the service we received from Ron. We would certainly recommend him to anyone needing someone to repair their spa and have it done correctly!

I am well pleased with Ron in the service and response he gave in repairing our spa. We would certainly recommend him to others needing an excellent spa service person.

Ron is great. Down to earth. Prices are competitive. Always been a fan of getting what you pay for...bargains on important purchases like a hot tub can go wrong at any point but this is a company you can trust to do quality work.

Quick service and very friendly, wouldn't trust anyone else to come fix my hottub!

They were out the next day, resolved issue and the service fee was very fair. Would definitely recommend!

I highly recommend Sierra pool & spa. Ron came and fixed my hot tub today and I’ll definitely be calling him back if I ever have any more issues. He was great! Thanks Ron!

Very helpful, nice and easy to work with, also very pleased with their work. Highly recommend.

Great customer service and know all about hot tub maintenance and repair.

Ron, was amazing and so patient with me. I literally knew nothing about my hot tub. He came in and showed me how to work, properly cover, and treat it. Pricing is fantastic as well! I got price estimates that were 2-3 hundred dollars more …

Ron, was amazing and so patient with me. I literally knew nothing about my hot tub. He came in and showed me how to work, properly cover, and treat it. Pricing is fantastic as well! I got price estimates that were 2-3 hundred dollars more …

very good service and professional. I will definitely call again

We appreciate Sierra Pools coming to work on our hot tub. The technician quickly determined the issue and fixed the problem in no time. Will definitely continue to use them for future service.

Ron at Sierra talked with me at length to help diagnose my hot tub’s issue. He showed up exactly when he said he would and fixed my issue the first time. If I have problems in the future, I will not waste my time with any other repair …

Great people to work with. They know their stuff for sure. We made the right decision going with them. Make them your choice as well.

Great communication from setting up appointment through completion of repairs

They are always helpful and friendly

They also get my Spa fixed the first time

Sierra pool & Spa was a wonderful family and company to work with. They gave me their undivided attention as long as needed to answer all of my questions and concerns. They explained things thoroughly so I could understand our current …

I was very pleased with the service I received from Sierra Pool and Spa. After two months of attempts to have my spa repaired, multiple parts replaced, charges, and unreturned phone calls without fixing my spa; I called Sierra and they …

I am so excited with Sierra Pool & Spa Repair , I don't know how to even start to let you know how great Ron Rhodes and his son made my pool look so awesome. I would send you a picture but I don't know how to do that. I had given up on …

Great service and even better guys! They were early for the appointment which was great. They did excellent work and cleaned up well! I would recommend Ron and his boy to anyone.

These guys are awesome! They came out and fixed my hot tub exactly when they said they would and even gave me some pointers. I'll definitely be using them again in the future.

I literally bumped into Ron at my son’s house – he was having Sierra take care of his hot tub – and he took time out of his schedule to come look at my pool equipment. He provided several options, did a great job installing everything, and …

We are quite pleased with Sierra Pool & Spa services. They are very professional in setting up appointments and are very prompt on arriving. Ron is very knowledgeable in spa repair and the work is professionally done. They are not cheap …

Thank you Ron and Zach for coming to our rescue on a difficult project. Their honesty and integrity are much appreciated. Ron explained the plan and went over home pool care patiently with me. They even were willing to start the project an …

These guys are amazing. We had our hot tub off for 6 years. When we turned it back on we had leaks At our shut off valves. Ron came out he was very polite and fast he repaired all of our broken valves. When we got the tub up and …

Very professional and nice!

Ron's customer service is above and beyond. He is friendly yet professional. He KNOWS what he is doing and gets it done in an efficient way with great prices. I will NEVER call another company to work on our hot tub!

Ron was great with our job which was a circ pump and heater diagnosis and replacement in a very “out of the area” location where most would not be interested to provide service.

We found him to be trustworthy, dependable, punctual, …

Great person worked on the spa ,everything perfect about it. the service was great and I thank you all very much

Ron is the best at customer service!!! He always returns your calls and spends the time talking you through everything. He is prompt with service calls and does the job quick and correctly. He knows his stuff

Ron is the best! He is always honest and upfront with me. I feel very comfortable with his pricing and I will never use another pool guy in Springfield! He is always on time and tries to make you feel like a priority!

Great service and attention to detail! Very happy so far with pool opening and diagnostics on repair.

We were totally pleased with the service we received from Ron today when he serviced our hot tub. He has serviced it previously and would call him again if we have a need & would recommend him to others.

Ron was very honest and helpful, kept me posted on his arrival time, worked late, till 6:00 to fix our hot tub, I thought his charges were fair also,

Ron was very professional, responsive in a timely manner, & explained the issues. He discussed how he planned to address these& gave us a bid before beginning repairs. He was easily approachable with any of our questions or concerns. Thank …

Ron does a fantastic job. Prompt, conscientious, and very, very good at his job.

We would recommend Ron to anyone. Thank you for being so kind.

I reached out to Sierra Pool & Spa and Ron returned my call very quickly to set up an appointment to look at my spa leak. He ame out as promised, looked over my leak issue and sealed it up for me and gave me more advice on what to look out…

yes i sure will recommend your good service to everyone who needs repair service and thank you for all you have done for us.

Ron has repaired my hot tub twice. He’s a trustworthy, experienced man, who has been in business for over 35 years. He’s the kind of guy you can trust for honest quotes and excellent repairs.

Awesome fast service. Quickly diagnosed issue made repairs. Responded to message left on phone.

Ron you are wonderful and very professional I will highly recommend you and you will be the first i call when I purchase my next pool or spa!

Ron and his team are very professional and personable to talk with. They helped us out in a time sensitive situation. Fast and affordable. Thank you!

Steve Bell

Joplin, MO

Ron came right way to repair my spa just before the Christmas crowd arrived.

I appreciate his complete understanding of the inner workings of my spa.

Thanks, Ron

Dave, Springfield

GREAT SERVICE!! Ron quickly diagnosed the the problem with our pool system we had to have a part special order. It arrived a head of time, they called and scheduled to fix it as soon as they received it. It's so refreshing to have a …

Great service, they came out quickly and repaired the leak on our filter and identified and repaired 2 more. Highly recommend using this company.