Customer Reviews and Testimonials

Ron is reliable, knowledgeable & fair! He shows up promptly at the time scheduled, doesn’t waste time, and is knowledgeable and professional.

This professionalism is a rare find in our geographical area where we live over an hour from …

Sierra is the best !! I needed my Hot Tub fix, they called before they came, showed up on time and had my tub fix and going within 30 minutes. Professional, Knowledgeable, and very nice to deal with. I've had many other people over the …

Sierra is the best !! I needed my Hot Tub fix, they called before they came, showed up on time and had my tub fix and going within 30 minutes. Professional, Knowledgeable, and very nice to deal with. I've had many other people over the…

Sierra Pool came to my house to repaire my new ThermaSpa hot tub. The guys were very professional and knowledgeable regarding my spa and I would highly recommend them to anyone!

Great service. Informative and helpful. Thumbs up to Ron and Sierra!

The technician that repaired our jetted tub was very professional and patient. We will call Sierra for any further tub repairs.

Walnut Street Inn, Springfield MO

Ron was very knowledgeable and efficient at checking things out and looking for problems with the hot tub. He also took the time to show me how to change modes and how to fix the air-locked pumps.

We had to have our hot tub serviced thinking it was a bad motor. The gentleman that came out (I wasn't home so didn't get his name) spoke with my husband and instantly knew what the problem was and it took him 15 minutes to have everything …

Called him to ask him questions and recommendations and he was pleasant and knowledgeable.

Very happy with the service we received from Ron. We would certainly recommend him to anyone needing someone to repair their spa and have it done correctly!

I am well pleased with Ron in the service and response he gave in repairing our spa. We would certainly recommend him to others needing an excellent spa service person.

Ron is great. Down to earth. Prices are competitive. Always been a fan of getting what you pay for...bargains on important purchases like a hot tub can go wrong at any point but this is a company you can trust to do quality work.

Quick service and very friendly, wouldn't trust anyone else to come fix my hottub!

They were out the next day, resolved issue and the service fee was very fair. Would definitely recommend!

I highly recommend Sierra pool & spa. Ron came and fixed my hot tub today and I’ll definitely be calling him back if I ever have any more issues. He was great! Thanks Ron!

Very helpful, nice and easy to work with, also very pleased with their work. Highly recommend.

Great customer service and know all about hot tub maintenance and repair.

Ron, was amazing and so patient with me. I literally knew nothing about my hot tub. He came in and showed me how to work, properly cover, and treat it. Pricing is fantastic as well! I got price estimates that were 2-3 hundred dollars more …

Ron, was amazing and so patient with me. I literally knew nothing about my hot tub. He came in and showed me how to work, properly cover, and treat it. Pricing is fantastic as well! I got price estimates that were 2-3 hundred dollars more …

very good service and professional. I will definitely call again

We appreciate Sierra Pools coming to work on our hot tub. The technician quickly determined the issue and fixed the problem in no time. Will definitely continue to use them for future service.

Ron at Sierra talked with me at length to help diagnose my hot tub’s issue. He showed up exactly when he said he would and fixed my issue the first time. If I have problems in the future, I will not waste my time with any other repair …

Great people to work with. They know their stuff for sure. We made the right decision going with them. Make them your choice as well.

They are always helpful and friendly

They also get my Spa fixed the first time

Great communication from setting up appointment through completion of repairs

Sierra pool & Spa was a wonderful family and company to work with. They gave me their undivided attention as long as needed to answer all of my questions and concerns. They explained things thoroughly so I could understand our current …

I was very pleased with the service I received from Sierra Pool and Spa. After two months of attempts to have my spa repaired, multiple parts replaced, charges, and unreturned phone calls without fixing my spa; I called Sierra and they …

I am so excited with Sierra Pool & Spa Repair , I don't know how to even start to let you know how great Ron Rhodes and his son made my pool look so awesome. I would send you a picture but I don't know how to do that. I had given up on …

Great service and even better guys! They were early for the appointment which was great. They did excellent work and cleaned up well! I would recommend Ron and his boy to anyone.

These guys are awesome! They came out and fixed my hot tub exactly when they said they would and even gave me some pointers. I'll definitely be using them again in the future.

I literally bumped into Ron at my son’s house – he was having Sierra take care of his hot tub – and he took time out of his schedule to come look at my pool equipment. He provided several options, did a great job installing everything, and …

We are quite pleased with Sierra Pool & Spa services. They are very professional in setting up appointments and are very prompt on arriving. Ron is very knowledgeable in spa repair and the work is professionally done. They are not cheap in …

Thank you Ron and Zach for coming to our rescue on a difficult project. Their honesty and integrity are much appreciated. Ron explained the plan and went over home pool care patiently with me. They even were willing to start the project an …

These guys are amazing. We had our hot tub off for 6 years. When we turned it back on we had leaks At our shut off valves. Ron came out he was very polite and fast he repaired all of our broken valves. When we got the tub up and running the…

Very professional and nice!

Ron's customer service is above and beyond. He is friendly yet professional. He KNOWS what he is doing and gets it done in an efficient way with great prices. I will NEVER call another company to work on our hot tub!

Ron was great with our job which was a circ pump and heater diagnosis and replacement in a very “out of the area” location where most would not be interested to provide service.

We found him to be trustworthy, dependable, punctual, …

Great person worked on the spa ,everything perfect about it. the service was great and I thank you all very much

Ron is the best at customer service!!! He always returns your calls and spends the time talking you through everything. He is prompt with service calls and does the job quick and correctly. He knows his stuff

Ron is the best! He is always honest and upfront with me. I feel very comfortable with his pricing and I will never use another pool guy in Springfield! He is always on time and tries to make you feel like a priority!

Great service and attention to detail! Very happy so far with pool opening and diagnostics on repair.

We were totally pleased with the service we received from Ron today when he serviced our hot tub. He has serviced it previously and would call him again if we have a need & would recommend him to others.

Ron was very honest and helpful, kept me posted on his arrival time, worked late, till 6:00 to fix our hot tub, I thought his charges were fair also,

Ron was very professional, responsive in a timely manner, & explained the issues. He discussed how he planned to address these& gave us a bid before beginning repairs. He was easily approachable with any of our questions or concerns. Thank …

Ron does a fantastic job. Prompt, conscientious, and very, very good at his job.

We would recommend Ron to anyone. Thank you for being so kind.

I reached out to Sierra Pool & Spa and Ron returned my call very quickly to set up an appointment to look at my spa leak. He ame out as promised, looked over my leak issue and sealed it up for me and gave me more advice on what to look out …

yes i sure will recommend your good service to everyone who needs repair service and thank you for all you have done for us.

Ron has repaired my hot tub twice. He’s a trustworthy, experienced man, who has been in business for over 35 years. He’s the kind of guy you can trust for honest quotes and excellent repairs.

Awesome fast service. Quickly diagnosed issue made repairs. Responded to message left on phone.

Ron and his team are very professional and personable to talk with. They helped us out in a time sensitive situation. Fast and affordable. Thank you!

Steve Bell

Joplin, MO

Ron you are wonderful and very professional I will highly recommend you and you will be the first i call when I purchase my next pool or spa!

Ron came right way to repair my spa just before the Christmas crowd arrived.

I appreciate his complete understanding of the inner workings of my spa.

Thanks, Ron

Dave, Springfield

I cannot say enough good things about the service I received from Ron of Sierra Pools and Spas. He was very methodical and really took his time diagnosing the problem and fixed it! Very professional and knowledgeable concerning his job. …

GREAT SERVICE!! Ron quickly diagnosed the the problem with our pool system we had to have a part special order. It arrived a head of time, they called and scheduled to fix it as soon as they received it. It's so refreshing to have a company…

Ron quickly diagnosed the issue with our inground pool pump and was able to get a new one installed the same day! He did a great job cleaning up and came in under his original estimate.

Great service, they came out quickly and repaired the leak on our filter and identified and repaired 2 more. Highly recommend using this company.

Customer service is top notch as well as repair work Will definitely be using Sierra in the future for all my pool repairs! Thank you Ron for giving me peace of mind,.

I came home to a hottub that was not hot and had very little water left. I called Ron at Sierra Spa on a friday near closing time and we talked about my hottub. He asked a lot of questions and I sent him pictures. He came out on the …

Ron was excellent to work with. To start with, he was on time! He was very professional yet still very friendly. He knew what he was doing and he got the job done! I will always use Sierra Pool and Spa for our hot tub needs. Don't waste …

Very professional and knowledgeable. Also, give me advice on maintaining my spa. Greatly appreciated the helpful tips! I would have no habitation in using Ron again.

I called around to find someone to do some work on my Cal Spa and received a couple different recommendations due to other companies not working on Cal Spa brands. Of the people who could work on my Cal Spa, Ron was one of many but he stuck…

Ron is a very professional and friendly guy. He quickly diagnosed the problem and took time to answer my questions. It was very clear that he was very knowledgable and was trying to keep my cost down as much as possible. He is exactly the …

I definitely would recommend Sierra Pool and Spa to anyone. Ron was very professional and arrived on time. He quickly diagnosed the problem with the hot tub. He was able to fix it in one visit. I was very pleased with his service.

Ron came today and despite some pesky rain showers was able to work on my old Cal Spa and replace some very worn out gaskets and seals. He carries a full line of gaskets and seals with him. He then had to deal with an unexpected problem of …

Ron was very knowledgeable and friendly, got everything fixed in his first visit. Would highly recommend.

Thanks for keeping me informed of my investment for your services. Honesty is very important to me and I was told exactly what to expect and ended up spending less which is always a nice surprise!

I had a hard time finding a company that had knowledge of my system. I knew my search was over after talking to Ron. He is very knowledgable and knew what was needed.

If you're looking for a reliable and trustworthy company for your spa, …

Ron was punctual, incredibly knowledgeable, and affordable! Speaking as a handy-man who has worked in the service industry I really appreciated how down to Earth, and approachable he was while still maintaining a professional level of …

Ron is the kind of guy you want to do business with- Period. He was recommended to me by a family member as I've had ongoing issues with my hot tub with NO help from other service providers. Ron provided direction that took care of the …

Professional. Helpful and nice. Very responsive and well priced. Highly recommend. They did an amazing job with servicing our jacuzzi. Couldn't be happier.

Professional. Well priced. Nice and responsive. Highly recommend. Very helpful also. Will definitely have them do all our jacuzzi repairs and maintenance!

Very knowledgeable & professional. I was very pleased with the service.

Ron is a busy hard working man, he came out to look at our old imperial spa brand hot tub. He figured out what the problem was right away. Ordered parts. After the parts arrived I received a call to schedule the repairs. I had the tub …

Ron, and Sierra Pool and Spa Repair are the best!!! I had a small leak in my spa and It was a larger issue than I could tackle. Ron made an appointment and arrived at the time he said and fixed my leak. He was very knowledgeable and …